Similar to project management, businesses often experience peaks and troughs and usually offer overtime to already overworked or reluctant employees, use temporary staff or those admin jobs simply don’t get completed. Unlike a temp we will only have to be trained once, retain the information and use it when you next need that extra resource and support.
Admin support is underrated, they are the foundations of effectiveness and efficiencies amongst the workforce. They juggle short-term and long-term plans and projects. And perhaps most importantly, they help businesses achieve one or a set of goals.
Examples:
Data Entry
Social media updates/Blogging
Website changes
Payroll preparation & Support
Backlog of emails & calls